If someone you know has just experienced the death of a loved one, you can check in on them and say sorry for your loss at the same time. Heres what the research says about some of the most popular ones. I am sure you wouldn't want to see a "just checking in" email in your inbox. Move your previous message to the top of their inbox by asking if they might have missed your last email. Ive attached a few case studies that I think youll find interesting. Nothing induces a world-weary sigh from working professionals like a just checking in email. List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. Moreover, we might also be able to use it when we want to offer some assistance to the person we are emailing. I loved seeing the photos you posted on social media! If they do not, they can let us know in a follow-up email (and explain whats taking so long). Just checking in to see if youve completed that report I asked for. Just checking in to make sure youre coming to the meeting. Just checking in did you get this, and are you able to meet with me? When we say just checking in, were trying to soften the real message: Dont ignore me. Simply put, checking in means when you want to update your friends on your whereabouts or activity. Respond to something the prospect said on social media, then follow up with more resources. Did this thread get buried? If you havent spoken to the person in a while, its a kind gesture to offer to talk with them on the phone or just via email. Are you free for another call next week? We're committed to your privacy. Example: We know your company is making waves in the X industry, so wed like to share our recent article with you to use as a resource for your mission.. You might find this useful. ", "I've been meaning to ask, how did the conference go? We saw your comment on X, not only do we have the answer youre looking for, but we have some additional resources youll find useful, as well.. (More on this later.). This lets the person know youre thinking of them and that you understand theyre having a hard time. Thank you. Are you still looking for solutions to convert [company] website visitors to subscribers? Learn more about us here. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. And beyond the handy app that has messaging and video conferencing built in, RingCentral also has an outbound contact center thats designed for sales teams to reach out to prospectsand get timely responses. 3.What can I say instead of just checking in? I need an answer, already! Heres a quick comparison of using an email-focused approach vs more flexible methods of communication: For example, some clients may welcome the occasional phone call as a much-needed break from the monotony of responding to emails all day. It also lets them know youre attentive to their words and worth their time. Just make sure that the case studies or success stories you provide have some bearing on the prospects specific needs and circumstances. In a professional context, you can send a client or co-worker a link to an article that reminds you of them. I wanted to remind you about the trial period that ends by the weekend. I havent heard from you for a little while, so I thought Id check to see if youre doing okay.Kind regards,Mr. Free and premium plans, Content management software. Do you need any support from me on asks for an update while also being supportive and friendly. When its time to follow up, you need an entirely new strategy. 7 alternatives to just checking in (with examples) 1. Your sisters been super distant since she lost her job, and you want to make sure shes OK, but theres something about the phrase checking in that makes you cringe. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. If they told you to reach back out in X days/weeks/months, If they didn't show up to a scheduled call, If they told you they needed a few days to make an internal evaluation, then went dark, If they committed to signing a contract and didn't, If they started a product trial but you haven't heard back on their progress. Im happy to be of service.Kind regards,Mr. I liked what you had to say about building trust with new subscribers. 3.What can I say instead of just checking in? 2. Share a relevant industry article. You must be busy and no longer interested in our products/services. High-level changes can indicate a change in strategy. Grammarly can check your spelling and save you from grammar and punctuation mistakes. I just wanted to say "Hi" and see if there was anything we could do better? Its a lot harder to respond to this one with a plain Fine, because its a more complex question. Checking in on a friend or family member can be more personal and informal. Let them know. Free and premium plans. The heres more information email Prospects sometimes require a bit more information before making a buying decision. By checking in on the people in your life, you also strengthen your bonds and your support circle for when you need a helping hand. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. I was hoping you could tell me how thats coming along? When an email just wont cut it Keeping in touch with your contacts doesnt have to be an email-only affair, of 3. Why would you reinforce that impression by wasting their time even more? If you dont, think of one. We are in the process of making improvements to our products & services that will be rolled out this weekend. ", "Hi, great job on the article you posted on Medium. Heres a brief recap of what we discussed on our call last Tuesday: [List main points and suggestions]. Follow-up emails provide a great opportunity to get a little more personal with your prospects. You might pick them up straight from our blog post or get inspired to draft a much interesting follow-up pitch. In general, we can start an email with this when we want to know whether someone has anything more to report. Few examples are: Also Read: COB vs EOD? Hybrid work might be in your future. Dont apologize for doing your job, apologize when it is merited. Meetings are more professional, and its easier to get all your points across without anything being lost in a digital email format. If so, heres the information I shared with you in the first message.. Send a how-to guide. How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. Follow it up with an inquiry about how theyre coping with life in general, or just let them respond on their own terms. Here are ten alternatives that can be used instead. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. Last Friday, we talked about growth strategies over lunch, and you shared some thoughts. Instead, it sounds like you are beating around the bush or trying to apple-polish. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. You dont have to be someones best friend or family member to check in on them if you know theyre struggling. Likewise, a text image can be a more convenient way to check-in with other people on your team. Share a relevant industry article. Example: Did this email get buried? Send along an article that reminded you of them. Streatham. Even if they cant meet up with you any time soon, theyll know youre available when they want to go out or just chat on the phone. Now you can focus on leaving a legacy instead of a mess. Reference a relevant blog post. Its also important to be upfront about what you want from them. Small business, SMB communication, SMB employee experience. They might not want to talk about whats going on or how theyre feeling, but they could come up with some ideas for you to help. You can even send a checking-in message just because you havent heard from someone in a while. For information about opting out, click here. i just wanted to check. Keeping in touch with your contacts doesnt have to be an email-only affair, of course. Email threads can easily get buried, team members get stuck in ruts, and to-do items fall through the cracks. If you wonder about the best way to follow up on sales, influence the decision-maker and get that much-awaited response, read this blog post and get more ideas about follow-up email etiquette. I wanted to make sure things were still in progress. I know youre having a hard time, and Im here if you want to talk. What do we mean by that? Example: We see company X has been using Y strategy effectively this past quarter, how are you planning to address this recent development?. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. We also may earn commission from purchases made through affiliate links. Answer a question on an online forum. An initial call or meeting will often focus on the technical and practical aspects of doing business with you, but might not give you enough time to paint an exciting picture of the road to success. Have you figured out the best course of action?Yours,Damien, Dear Ms. Catford,I just wanted to follow up with you regarding the business at hand. Hows Friday at 3?). Of course, every rule has an exception. Example: Greetings, I wanted to inquire about your current level of satisfaction with X product. Buyers usually receive a variation of, "Hi [Prospect], I haven't heard back from you, so I wanted to check in. Your contact might appreciate a reminder that theres still an open email chain needing attention. Are you over email? I could set you up with a free trial account. for your reference. By checking in on the people in your life, you also strengthen your bonds and your support circle for when you need a helping hand. Michaels. She said your team is still looking for the right project management tool. Ultimately, you have to be thoughtful and creative about how you reach out if you want to maximize your responses. i just called. I would love to talk about the project youre working on. Just Checking In Alternatives Send actionable advice. In these situations, its often the case that the prospect is struggling to reach a decision with the information theyve got. Just checking in to see if youve completed that report I asked for. Just checking in to make sure youre coming to the meeting. Just checking in did you get this, and are you able to meet with me? When we say just checking in, were trying to soften the real message: Dont ignore me. Example: Hi! 100+ cold outreach email templates for every industry. Walkins. Lastly, you can see it in the following email samples to check how it works: Dear Sam,How are things coming with the project? Thought you would like to visit. What do you think about it? Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Be very smart at drafting your emails when you want to cash on the guilt-trip scenario and spin a positive approach on it. Many users would be better served consulting an attorney than using a do-it-yourself online How to say just checking in professionally Option #1: Stick to work-related questions Option #2: Use open-ended statements Option #3: Offer support Option #4: Schedule a meeting How to write a checking-in email for a business contact The wrong way to write a checking-in email The right way to check in with someone over email Heres a tip: Want to make sure your writing shines? Answer a question on an online forum. The rule of thumb for "just checking in" emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. We'll help you get your affairs in order and make sure nothing is left out. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. Hope your week is going great! Im so sorry to hear about ___. Let them know when youre available to talk, or just let them know they can reach out at any time. Would you like a demo? Its also another specific thing that gives them a clear boundary: were talking about this right now, not everything else. Its also worth reasserting your hopes that the project turns out to be a success and reminding them that youre available if they need any help. Usually, however, these scenarios have two things in common: Any or all of the following situations all but necessitate a "just checking in" call or email: Its important to note that there will be times where you shouldnt just check in and thats when they arent actual qualified prospects, or when they have clearly asked to stop communicating. Example: Hey, [prospect name]. Ive been missing you and wanted to say hi. Furthermore, when we use going on in this manner, were asking for more information about the current proceedings. Sharing your own story can be a very good way to focus on feelings, and the person youre talking to can follow your lead. If youre wishing all the best for a grieving friend or family member, you can let them know youre sending them good energy. On the other hand, if your company recently published a blog post that's relevant to the prospect, send it their way. Have they published a new post on their blog? How are they managing that really stressful issue with their car/their landlady/their landladys cat that hates them? When an email just wont cut it Keeping in touch with your contacts doesnt have to be an email-only affair, of 3. Provide them with a short piece of actionable advice. Editor's note: This post was originally published in March 2019 and has been updated for comprehensiveness. The road may be clearer for you to make a sale. ", "Hi, here is a demo video on our products/services. Example: We think it would be a great time to discuss our product solution for your business amid recent developments.. 9. So lets take a look at some better alternatives to the just checking in email. Or, another variation is the Baseball Opening, which is Im calling to just touch base. ", "Hi, Here is an interesting guide on How to [topic]. Updates On Product/Services. Id love to meet for coffee this week to talk about potentially working together. But what does it really mean? We spoke about [topic] back in [month]. ", "Hi, I found this [book/podcast] interesting. WebSometimes the best way to say just checking in is to just come out and say it. In this post, well explore some better alternatives to this inbox clichin fact, you might want to stay out of your contacts inboxes altogether. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? Emails get lost in busy inboxes. Cake values integrity and transparency. Is there a single silver-lead bullet that affects the bottom line when it comes to B2B leads? For example, Tom offers no additional reasons for why the report is worth reading (e.g., I really think the winter forecasts would be of interest to you finance team.) nor does he suggest next steps to encourage Anna to take action (e.g., Happy to talk you through it. It also gives them space to talk about good things as well as bad. Just because they began working with a competitors product doesnt necessarily mean theyre in love with it either. But in many cases, its a sincere request based on the fact that they just arent in a position to make any big calls right now. It sounds robotic. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away.
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